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Contributor I
January 4, 2024
Solved

Our email send go to spam folders

  • January 4, 2024
  • 2 replies
  • 158 views

Why do our emails go to spam? I’ve read the page on Klaviyo’s help page but none of it seems relevant to us. Would love some help!

    This topic has been closed for replies.
    Best answer by inboxingmaestro

    Hi Alice,

    That’s a great question but quite subjective as there are multiple factors and variables involved behind emails going to the spam folder.

    Can you elaborate a bit for better context about Deliverability issues you’ve been facing? Are you facing consistent drop in open rates or increase in spam complaints or bounce rates? Since when you’ve been noticing emails going to the spam folder? Is it for a specific ISP like Gmail or across the board?

    Regards,

    Mohsin

    2 replies

    inboxingmaestro
    Partner
    Partner
    January 4, 2024

    Hi Alice,

    That’s a great question but quite subjective as there are multiple factors and variables involved behind emails going to the spam folder.

    Can you elaborate a bit for better context about Deliverability issues you’ve been facing? Are you facing consistent drop in open rates or increase in spam complaints or bounce rates? Since when you’ve been noticing emails going to the spam folder? Is it for a specific ISP like Gmail or across the board?

    Regards,

    Mohsin

    Having trouble getting your emails to the inbox? Not anymore! Get my strategic guidance to understand what you need to change in your email programs to improve your deliverability, engagement and skyrocket your email ROI. Let's talk #loveforemails
    inboxingmaestro
    Partner
    Partner
    January 8, 2024

    Hey @risecoffeebox,

    Did you get a chance to review my last comment? Happy to connect and talk about it. Let me know if you have any questions.

    Regards,

    Mohsin

    Having trouble getting your emails to the inbox? Not anymore! Get my strategic guidance to understand what you need to change in your email programs to improve your deliverability, engagement and skyrocket your email ROI. Let's talk #loveforemails