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Contributor I
September 23, 2024
Solved

Poll Tracking - Based on Link Clicked in Email

  • September 23, 2024
  • 2 replies
  • 170 views

Hi, 

 

I am conducting a poll to get feedback on our next products and I’m asking my email subscribers to vote.  I want to track which link they click and segment them for future emails.  Is this something Klaviyo can do?  If so, what are the steps.

    This topic has been closed for replies.
    Best answer by ArpitBanjara

    Hey @Tonia 

    Yes this is something klaviyo can do by using custom properties.

    So these custom properties are updated and attached to their profile when they click on the link. The link should be in particular format in order to do this

    Format - {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}

    So for example, if you want to find who clicked on the image of the fruit ‘watermelon’ from your email,

    so your url would look like this - {% update_property_link 'Watermelon' 'clicked' 'www.xyz.com' %}

    Once they click they will redirect to your website or where-ever you want them to land on your website or any link. On the backend they will be assigned this property and you can create a segment - properties about someone » watermelon» equals» clicked

    Let me know if you are still having issues with this. I hope this helps

    Thanks you for sharing your question here in the community,

    Cheers

    Arpit

    2 replies

    ArpitBanjara
    Principal User II
    Principal User II
    September 24, 2024

    Hey @Tonia 

    Yes this is something klaviyo can do by using custom properties.

    So these custom properties are updated and attached to their profile when they click on the link. The link should be in particular format in order to do this

    Format - {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}

    So for example, if you want to find who clicked on the image of the fruit ‘watermelon’ from your email,

    so your url would look like this - {% update_property_link 'Watermelon' 'clicked' 'www.xyz.com' %}

    Once they click they will redirect to your website or where-ever you want them to land on your website or any link. On the backend they will be assigned this property and you can create a segment - properties about someone » watermelon» equals» clicked

    Let me know if you are still having issues with this. I hope this helps

    Thanks you for sharing your question here in the community,

    Cheers

    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium
    ToniaAuthor
    Contributor I
    September 24, 2024

    Thank you for your help.