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Contributor I
November 20, 2023
Solved

pop up form background best practices

  • November 20, 2023
  • 3 replies
  • 320 views

I am having trouble understanding why the pop up or fly out sign up forms cannot just have my website view as a background.

It seems like I need to choose a complimentary color or upload an image.

Is there a way for the sign up form pop up or fly out to appear where ever the customer is on my site, whether it’s the homepage or product page? I feel like I’m missing something.

 

thanks, Mary Lou 

 

    This topic has been closed for replies.
    Best answer by Spark Bridge Digital LLC

    Hey Mary Lou!

    Do you mean you want to set the opacity of your pop-up background to zero so that it doesn’t have a solid background color? Or am I misunderstanding, let me know!

    I’ll let others chime in that know the ins and out more than me but I believe it has to do with accessibility and being ADA-friendly. For example, if someone visited your website with a reading/scanning application to help them navigate your website, that could potentially cause some issues with that scanning properly. 

    Breakdown of those guidelines here: https://help.klaviyo.com/hc/en-us/articles/14980194112411

    3 replies

    Spark Bridge Digital LLC
    Partner - Platinum
    2025 Champion
    November 20, 2023

    Hey Mary Lou!

    Do you mean you want to set the opacity of your pop-up background to zero so that it doesn’t have a solid background color? Or am I misunderstanding, let me know!

    I’ll let others chime in that know the ins and out more than me but I believe it has to do with accessibility and being ADA-friendly. For example, if someone visited your website with a reading/scanning application to help them navigate your website, that could potentially cause some issues with that scanning properly. 

    Breakdown of those guidelines here: https://help.klaviyo.com/hc/en-us/articles/14980194112411

    Klaviyo Champion | Your Email Marketing BFF
    Contributor I
    November 21, 2023

    Thank you Spark Bridge! I previously read this information but thought it was only referring to the form itself, not the entire screen.

    I came from a different sign up platform and this wasn't the case, so was a bit confused. This makes sense now.

     

    MLB

    Contributor I
    June 10, 2024

    Hello! I am having the same issue. How do I set the opacity of your pop-up background to zero? Thank you :)