Solved
Popup is adding customer to profile but not list
I created a welcome popup but it stopped adding emails to my list and only adds to profiles
Taylor TarpleyAnswer
Community Manager
Feb 12, 2024 4:49 PM UTC
Hi
If the list connected to your Form is set to double opt in, your subscribers will need to confirm the subscription a second time before being added to the list. If a user submits the form, but doesn’t confirm their subscription a second time, they will be added to the profiles section of your account, but not the list itself!
Hope this helps!
-Taylor