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Contributor I
January 18, 2024
Solved

Post-purchase flow specific to collections

  • January 18, 2024
  • 1 reply
  • 275 views

Hi err’body!

I’m needing some help. I’m trying to create a post-purchase flow that is specific to collection (i.e. a customer has made a purchase on our site and has selected “collection” instead of delivery). My site is built on WooCommerce. 

Crossing fingers that someone has the answer for me! 🤞🏼

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Best answer by bluesnapper

Welcome to the community @Meg 

You can do this. Create a flow with a trigger of placed order. Add a trigger filter with a dimension of ShippingMethods equals collection. The example below is for Free Shipping in a WooC set-up I have.

Only customers who place an order AND have a collection as their ShippingMethod will trigger/enter this flow.

Alternatively, you could have one post-purchase flow (placed order trigger) and use a trigger split for to select collection customers.

Hope that helps

Andy

 

1 reply

bluesnapper
Partner
Champion & Partner
January 18, 2024

Welcome to the community @Meg 

You can do this. Create a flow with a trigger of placed order. Add a trigger filter with a dimension of ShippingMethods equals collection. The example below is for Free Shipping in a WooC set-up I have.

Only customers who place an order AND have a collection as their ShippingMethod will trigger/enter this flow.

Alternatively, you could have one post-purchase flow (placed order trigger) and use a trigger split for to select collection customers.

Hope that helps

Andy

 

https://bluesnapper.com - Klaviyo Champion '24 & Partner