Prestashop Integration

Forum|Forum|1 year ago
September 25, 2024
6 replies
80 views

Hi, I have done EVERYTHING that the guides indicate, but I cannot get the "Sign-up forms" to display on my site.
I have checked all the parameters and nothing.

PrestaShop: 8.1.7

PHP: 8.0.30

Any ideas?

This topic has been closed for replies.

Best answer by Maxbuzz

Hello @pttk I don’t see the onsite js for Klaviyo on your website. The form won’t work until the onsite js is added to your website.

M

Maxbuzz

Partner

Hello @pttk Could you please share more information like how you have set it up and what error do you see on the website?

https://theforms.pro

P

pttkAuthor

Problem Solver I

I configured the tienda.infotecnologia.com site according to the instructions, everything has been checked and the integration simply does not work.

M

MaxbuzzAnswer

Partner

Hello @pttk I don’t see the onsite js for Klaviyo on your website. The form won’t work until the onsite js is added to your website.

https://theforms.pro

P

pttkAuthor

Problem Solver I

But I added the code through the Klaviyo platform itself, it's one click. Now I don't know if I did it.
But WHERE should I add it manually? I use Prestashop 8.1

Thank you

P

pttkAuthor

Problem Solver I

P

pttkAuthor

Problem Solver I

OK, I add code in Index.php >

echo '<script async type="text/javascript" src="https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=XXXXXX"></script>';

Thank

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