Solved
Problem with order status woocommerce
When some one buy with bank transfer, the order status change in ‘On hold’.
The abandoned cart flow, see only the ‘Checkout started’ and no the ‘Placed order’ and if I don’t change in ‘Pending’ or ‘Processing’ or ‘completed’ the flow start and send the first email of the flow.
Is possible to have the ‘placed order’ also with the ‘on hold’ ?