Process to add Credit Card Payment is always loading

Forum|Forum|3 years ago
August 28, 2022
3 replies
174 views

I wanted to upgrade my Klaviyo Plan and tried to add my Credit Card as a payment method.

If I click on the button to confirm my datas, it won’t stop loading. So it’s not possible to add my credit card as a payment method.

It‘s a big problem cause my clients need to get important emails but it’s not possible cause it’s not working to add a credit card!

This topic has been closed for replies.

Best answer by Mailbox Manny

HI @Joel Lücking , looks like support would need to help here as it can’t be done through the community:

Mailbox MannyAnswer

Partner - Silver

HI @Joel Lücking , looks like support would need to help here as it can’t be done through the community:

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T

Tanisha

Contributor I

I am having the exact same issue

alex.hong

Klaviyo Alum

Hello @Tanisha ,

As mentioned above, please contact support to deal with billing issues as the community is limited on our ability to troubleshoot that sort of account issue.

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