Skip to main content

Hi team,

We’re working on product feed to populate the newest products in our product catalog in the email template. However, the issue is our product catalog contains products from both AU and US market and the only way to identify them is using Item ID, as below.

Unfortunately, product feed does not allow using Item ID as filter. So my question is is there a way for us to separate US and AU products as we don’t want to send out AU email with US products and vice versa.

 

Thank you so much in advance!

Hey ​@Anh Nguyen ...

 

Since product feeds don't support filtering by item ID, a practical fix is to create two separate custom collections (one for AU, one for US) in your catalog system and assign products accordingly. Then in your klaviyo product feeds setup, you can create a feed for each market by referencing the respective collection or tag instead of relying on Item ID.

 

If your system doesn't allow manual collections, consider tagging products eg market: AU or market: US and then use a third party integration like shopify's meta fields or an automation step via API/ZAPIER to manage the tagging.

 

This way, each email pulls from the right feed, you avoid cross market errors.

 

Let me know if you find this helpful