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Product link in Abandoned Cart flow

  • October 7, 2022
  • 2 replies
  • 228 views

Erik-Gilpa
Problem Solver I
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Hi there

I have a problem with link to product from a e-mail in a Abandoned Cart flow.

 

In the e-mail there is a correct working link fra picture to the product in my webshop, but the link does not work, if I click on the product name (item.ProductName)
 

Can anyone see why this does not work?

 

Best regards

Erik

Best answer by Erik-Gilpa

Hey @Erik-Gilpa 

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

I have only uset the standard flow for Abandon Cart and has no changed anything. 

I can see that the link from the text was not {{ item.ProductURL }} - That I have changed now :-)

 

Thank You :-)

2 replies

stephen.trumble
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  • Klaviyo Alum
  • 1515 replies
  • October 10, 2022

Hey @Erik-Gilpa 

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.


Erik-Gilpa
Problem Solver I
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  • Author
  • Problem Solver I
  • 18 replies
  • Answer
  • October 11, 2022

Hey @Erik-Gilpa 

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

I have only uset the standard flow for Abandon Cart and has no changed anything. 

I can see that the link from the text was not {{ item.ProductURL }} - That I have changed now :-)

 

Thank You :-)