Problem Solver I

Solved

Product link in Abandoned Cart flow

2 replies
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Hi there

I have a problem with link to product from a e-mail in a Abandoned Cart flow.

In the e-mail there is a correct working link fra picture to the product in my webshop, but the link does not work, if I click on the product name (item.ProductName)

Can anyone see why this does not work?

Best regards

Erik

Flows & automation

This topic has been closed for replies.

Erik-GilpaAnswer

Problem Solver I

Hey @Erik-Gilpa

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

I have only uset the standard flow for Abandon Cart and has no changed anything.

I can see that the link from the text was not {{ item.ProductURL }} - That I have changed now :-)

Thank You :-)

Best Regards Erik /Gilpa.dk Denmark

stephen.trumble

Klaviyo Alum

Hey @Erik-Gilpa

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

-Stephen

Erik-GilpaAuthorAnswer

Problem Solver I

Hey @Erik-Gilpa

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

I have only uset the standard flow for Abandon Cart and has no changed anything.

I can see that the link from the text was not {{ item.ProductURL }} - That I have changed now :-)

Thank You :-)

Best Regards Erik /Gilpa.dk Denmark

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