lillybellepaperie

Contributor I

Solved

Product Review Import from Shopify Reviews

4 replies
191 views

Hi!

I imported a csv that has 22 reviews for a specific product in my shopify store, yet it only shows 6 in Klaviyo and on my website page. I’ve re-imported the file, but it still only shows the original 6, so I’m not sure how to fix this nor verify if this is happening with other products as well?

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Brian TurcotteAnswer

Klaviyo Alum

Hi @lillybellepaperie!

Are these reviews approved? And, what are you auto-approval settings?

- Brian

lillybellepaperieAuthor

Contributor I

This is the product I’m referring to. You can see where shopify reviews app says 22 reviews, yet only 6 are showing

https://lillybellepaperie.com/products/printed-business-cards?variant=17228264996954

Klaviyo Alum

Hi @lillybellepaperie!

When I click on the link I’m seeing 22 reviews. Were you able to resolve this issue?

Best,

Brian

lillybellepaperieAuthor

Contributor I

No, it’s only showing 6 reviews

Brian TurcotteAnswer

Klaviyo Alum

Hi @lillybellepaperie!

Are these reviews approved? And, what are you auto-approval settings?

- Brian