Products are shown under Content->Products, but they are not shown in email editor

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Hey I have a troubles with products visibility. I can see all of the products when I go under Content->Products but I don’t see them when I add product block in email editor.

Integration looks like its working fine.

Here are screenshots from klaviyo and woocommerce:

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Brian TurcotteAnswer

Klaviyo Alum

Hi @Branko4453!

I’m going to run this by Engineering and I’ll update the thread as soon as possible!

Best,

Brian

Brian Turcotte

Klaviyo Alum

Hi @Branko4453!

Before you can select products in an email product block, you have to create a product feed to select from. Here’s a Community thread explaining this with instructions:

Additionally, here’s our Help Center article for more detail:

Add product block into an email

I hope this helps, and thanks for using the Community!

- Brian

B

Branko4453Author

Contributor I

Integration with woocommerce already creates one product feed, and problem is that products are not shown in that feed (if I add this products in email when I preview email, it’s blank).

Second problem is that when I want to create product feed there are no products shown to pick them.

Brian Turcotte

Klaviyo Alum

Hi @Branko4453,

My apologies for delay here! It’s possible that your products are not marked as “Published”, as explained in this Community thread:

I would recommend following the steps in that thread to eliminate that as the cause.

Best,

Brian

B

Branko4453Author

Contributor I

Hey Brian, as you can see on my screenshot they are published and that’s why situation is even more confusing me.