+1Hey I have a troubles with products visibility. I can see all of the products when I go under Content->Products but I don’t see them when I add product block in email editor.
Integration looks like its working fine.
Here are screenshots from klaviyo and woocommerce:
Best answer by Brian Turcotte
Hi
I’m going to run this by Engineering and I’ll update the thread as soon as possible!
Best,
Brian
+37Hi
Before you can select products in an email product block, you have to create a product feed to select from. Here’s a Community thread explaining this with instructions:
Additionally, here’s our Help Center article for more detail:
I hope this helps, and thanks for using the Community!
- Brian
+1Integration with woocommerce already creates one product feed, and problem is that products are not shown in that feed (if I add this products in email when I preview email, it’s blank).
Second problem is that when I want to create product feed there are no products shown to pick them.
+37Hi
My apologies for delay here! It’s possible that your products are not marked as “Published”, as explained in this Community thread:
I would recommend following the steps in that thread to eliminate that as the cause.
Best,
Brian
+1Hey Brian, as you can see on my screenshot they are published and that’s why situation is even more confusing me.
+37Hi
I’m going to run this by Engineering and I’ll update the thread as soon as possible!
Best,
Brian
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