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Contributor I
March 3, 2024
Solved

Products not published

  • March 3, 2024
  • 1 reply
  • 501 views

I use Shopify, my stocks and orders are managed by CJdropshipping. For this, my products are on the "unpublished" status because klaviyo does not have access to my stock to make my products available. How to fix this problem ?

    This topic has been closed for replies.
    Best answer by stam_marko

    I’m not 100% sure, but I think you should contact the Support so they Publish them manually for you.

    You can do that weekdays, from 9 am to 5 pm EST time, by clicking the top right corner Support.

    Then, support > Live chat

     

    Hope that helps,

    1 reply

    stam_marko
    Expert Problem Solver II
    Expert Problem Solver II
    March 3, 2024

    I’m not 100% sure, but I think you should contact the Support so they Publish them manually for you.

    You can do that weekdays, from 9 am to 5 pm EST time, by clicking the top right corner Support.

    Then, support > Live chat

     

    Hope that helps,

    Feel free to reach out at: stam@retenso.com