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Contributor I
August 22, 2024
Solved

Products Not Published/Not Syncing

  • August 22, 2024
  • 1 reply
  • 271 views

I’m having some issues with the products not publishing.

The app embed is active. I tried to manually create a source but it’s showing Feed Inaccessible.

My client is on the free account and is past the trial period so I can’t reach out to Klaviyo for her.

I’ve never seen anything like this before. And yes, products are published/active on the Shopify store.

Does anyone have any suggestions?

 

Thank you

 

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi there @MelD78l, 

     

    Welcome to the Community! 

     

    My colleague Kaila recently answered another user’s similar question on this topic. I’d check it out below to gain more insight! 

     

    thanks for participating in the Community! 

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    August 29, 2024

    Hi there @MelD78l, 

     

    Welcome to the Community! 

     

    My colleague Kaila recently answered another user’s similar question on this topic. I’d check it out below to gain more insight! 

     

    thanks for participating in the Community! 

    -Taylor