Skip to main content
December 5, 2023
Solved

Profiles

  • December 5, 2023
  • 1 reply
  • 266 views

how to send an email to all my profiles. I don’t see any options. I have only profiles and not list or segments.

thank you

    This topic has been closed for replies.
    Best answer by In the Inbox

    Hi @jordanhd7 

    Thank you for posting your question in the community. While sending a campaign to your broader audience is important to do from time-to-time, I would caution you to be sure to only send to contacts who have opted in to receive your emails. You should also note that sending to all your contacts, may impact your email deliverability if you have unengaged or invalid addresses.

    That said, if you’d like to send to all of your active profiles, you would still need to create a segment. I would set the segment up to include any profile with an email address (you can use the profile property criteria here) and use a second condition to include users who have subscribed to email.

    I hope this helps! If have any additional questions, please don’t hesitate to let us know!

    @In the Inbox 

    1 reply

    In the Inbox
    Partner - Platinum
    2025 Champion
    December 5, 2023

    Hi @jordanhd7 

    Thank you for posting your question in the community. While sending a campaign to your broader audience is important to do from time-to-time, I would caution you to be sure to only send to contacts who have opted in to receive your emails. You should also note that sending to all your contacts, may impact your email deliverability if you have unengaged or invalid addresses.

    That said, if you’d like to send to all of your active profiles, you would still need to create a segment. I would set the segment up to include any profile with an email address (you can use the profile property criteria here) and use a second condition to include users who have subscribed to email.

    I hope this helps! If have any additional questions, please don’t hesitate to let us know!

    @In the Inbox 

    Bryan Richey // Klaviyo Champion & Email Strategist at In the Inbox // https://intheinbox.co/