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Contributor I
Nov 27, 2024 5:53 PM UTC
Solved

Push Shopify customers to Klaviyo (without marketing consent)

Is it possible to sync Shopify customers to Klaviyo without the customers giving consent for marketing? I am working in the Netherlands and it is allowed to mail customers based on customer relation (have bought a product or service) without them giving marketing consent beforehand. 

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    stephen.trumble
    Klaviyo Alum
    Nov 29, 2024 2:44 PM UTC

    Hey ​@Trev1414 

    Welcome to the community and Happy BFCM! All event data for a customer from Shopify should automatically be synced to your Klaviyo account. This will add a profile of the customer but you will see on their profile that they have not given consent for marketing. ​@Omar can you give more insight since you are based in the Netherlands and know the laws better than I do?

    -Stephen

    2 replies

    stephen.trumble
    Klaviyo Alum
    Nov 29, 2024 2:44 PM UTC

    Hey ​@Trev1414 

    Welcome to the community and Happy BFCM! All event data for a customer from Shopify should automatically be synced to your Klaviyo account. This will add a profile of the customer but you will see on their profile that they have not given consent for marketing. ​@Omar can you give more insight since you are based in the Netherlands and know the laws better than I do?

    -Stephen
    Trev1414Author
    Contributor I
    Dec 1, 2024 3:49 PM UTC

    Thank you Stephen!