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Contributor I
April 18, 2023
Solved

ReCharge Segments

  • April 18, 2023
  • 2 replies
  • 864 views

I’d like to create a segment of active subscribers to a specific SKU. What’s the best way to do that?

    This topic has been closed for replies.
    Best answer by Omar

    Hi @Kennedy 

    Creating a segment is the best option here.
    Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

     

    How to create a cross sell segment: 
    https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

     

    How to get started with segments:
    https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

     

    Does this help and answer your question?

     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    2 replies

    Omar
    Partner - Platinum
    OmarAnswer
    2025 Champion
    April 18, 2023

    Hi @Kennedy 

    Creating a segment is the best option here.
    Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

     

    How to create a cross sell segment: 
    https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

     

    How to get started with segments:
    https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

     

    Does this help and answer your question?

     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
    Omar
    Partner - Platinum
    2025 Champion
    April 18, 2023

    Also since you're specifically mentioning Recharge, I'm not sure if you're also trying to find if people have an active subscription but in such a case adding a properties about someone and checking Recharge if the have an active subscribption.

    More info on the profile properties you can use here: https://support.rechargepayments.com/hc/en-us/articles/9828306941207-Recharge-metrics-and-properties-in-Klaviyo

     

    Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

    We help with e-commerce growth through CRO, Klaviyo and CVO

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit