ReCharge Segments

2 replies
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I’d like to create a segment of active subscribers to a specific SKU. What’s the best way to do that?

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OmarAnswer

2025 Champion

Hi @Kennedy

Creating a segment is the best option here.
Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

How to create a cross sell segment:
https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

How to get started with segments:
https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

Does this help and answer your question?

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

OmarAnswer

2025 Champion

Hi @Kennedy

Creating a segment is the best option here.
Use what someone has done as the first filter and is part of a list as the second filter if you are tracking active subscribers as someone who's signed up to a list. Potentially also add and is not suppressed.

How to create a cross sell segment:
https://help.klaviyo.com/hc/en-us/articles/115005066027-How-to-create-a-cross-sell-segment

How to get started with segments:
https://help.klaviyo.com/hc/en-us/articles/115005237908-Getting-started-with-segments

Does this help and answer your question?

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

Omar

2025 Champion

Also since you're specifically mentioning Recharge, I'm not sure if you're also trying to find if people have an active subscription but in such a case adding a properties about someone and checking Recharge if the have an active subscribption.

More info on the profile properties you can use here: https://support.rechargepayments.com/hc/en-us/articles/9828306941207-Recharge-metrics-and-properties-in-Klaviyo

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

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