Removing marketplace customers from Thank you flow

Forum|Forum|1 year ago
October 11, 2024
2 replies
103 views

I am setting up a thank you flow.
I am wanting this to just go to website customers, and not customers from marketplaces, eg amazon, ebay where their orders are coming through to our site for processing.
Would this work correctly to remove them, profile filter : started checkout in the last 2 days. That time would be ok for pulling all direct sales?

This topic has been closed for replies.

Best answer by ArpitBanjara

Hey @GemsWeddingSupplies

If you sell on other marketplaces, like amazon, ebay etc, we usually exclude those profiles by adding flow filters to the flow

if you look at those emails, you will see a pattern in those emails and you exclude those emails by using “Doesn’t contain” as shown below.

Let me know if this answers your question. thank you for sharing your question here in the community,

Cheers

Arpit

ArpitBanjaraAnswer

Principal User II

Hey @GemsWeddingSupplies

If you sell on other marketplaces, like amazon, ebay etc, we usually exclude those profiles by adding flow filters to the flow

if you look at those emails, you will see a pattern in those emails and you exclude those emails by using “Doesn’t contain” as shown below.

Let me know if this answers your question. thank you for sharing your question here in the community,

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

G

GemsWeddingSuppliesAuthor

Contributor I

Yes great info Arpit, I have been able to exclude certain emails. Thanks!

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