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Problem Solver I
May 21, 2024

Replace one email to another email in flow

  • May 21, 2024
  • 3 replies
  • 150 views

Hello,

In my workflow, I need to send two emails: the first is a reminder email to the recipient, and once that is sent, a second email should be sent to the organizer at a different email address. How can I achieve this?

Thank you.

 

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    3 replies

    Victoria_ap_G
    Expert Problem Solver II
    2025 Champion
    May 21, 2024

    Hi @Arif Astori ,

     

    Thanks so much for your question.
     

    If the Organiser is always the same email address, you could use ‘internal alert’ as a step in your flow. Details are here, and I’ve also included some screenshots below. 

     

     

     

    Hope that helps. 
     

    Victoria

    Email, SMS & CRM Consultant
    Problem Solver I
    May 21, 2024

    Hi, thank you for your response, but the organizer's email will be different.

    Partner
    June 7, 2024

    Hi Arif,

    Can you let us know on what basis a recipient is assigned to an organizer? How many organizers are currently present, and how are you managing them? Once we get these details, we will be able to suggest a better solution to resolve your query.