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Review Import Issue-Says Complete, but i cant see them.


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I imported my reviews from Judge me and it says “complete”.  I cant find them anywhere though.  They arent appearing on klaviyo and not on my website.  There is no “save” button and no further instructions.  Please help!

Best answer by chloe.strange

Hi @EACHRIS

Thanks for sharing your question. There are instructions on how to import from another supported provider, along with some troubleshooting steps. If this continues to be an issue, I would recommend contacting judge.me support since this integration was built by their team. They would have more insight into the details of the integration. I hope this helps! 

~Chloe

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chloe.strange
Community Manager
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  • Community Manager
  • 436 replies
  • Answer
  • July 10, 2024

Hi @EACHRIS

Thanks for sharing your question. There are instructions on how to import from another supported provider, along with some troubleshooting steps. If this continues to be an issue, I would recommend contacting judge.me support since this integration was built by their team. They would have more insight into the details of the integration. I hope this helps! 

~Chloe


  • Contributor II
  • 4 replies
  • July 17, 2024

I'm also encountering this issue. I imported my reviews from Judge.me, and it says "complete." However, I can't find them anywhere. They aren't appearing on Klaviyo or my website. There is no "save" button and no further instructions. Please help!