Running a giveaway using a signup page on my website

Hey @brewcrew ,

That should be posted within your Shopify form code. I would recommend checking out their documentation for more precise information.

Thanks!

Alex

Hi Alex,

we have since decided to just try and embed a klaviyo sign up form to then go to our list. The embedding of the code i was struggling with so tried a pop up and fly out sign up form. Once an email address has been put it, it registers it as a submitted form but doesn’t put anyone into the list? I was wondering if you could help with this?

Hey there @brewcrew,

Sure thing I would be happy to assist with your new venture to forms and what might be going on.

If you have the Shopify integration synced correctly, the information gathered from a Shopify form should carry over seamlessly into Klaviyo and be added to the correct list. However, if your Shopify store has a custom theme, not a default theme, then an additional step needs to be added to your embedded form to ensure that your subscribers are synced to the correct list. You would need to add the following hidden input tag  to your form's input group: 

 <input type="hidden" name="contact[tags]" value="newsletter"> 

Your form’s input group would be in your footer.liquid theme file in your Shopify theme.

If people are filling out your form but not being added to your list: 

• Make sure that you’ve selected a list in the form’s button settings. 
• Check your list’s opt-in settings. If the list is set to double opt-in (recommended), then the missing subscribers likely did not complete the confirmation step. 

If the number of form submissions doesn’t match the number of people in your list, subscribers might not have completed the confirmation step (if your list is set to double opt-in). It could also reflect duplicate entries. If a subscriber fills out a form repeatedly, each entry will count as one “submission” in your form analytics, but they will only appear in your list one time.

Additionally, we have a guide to the signup form builder that I would recommend for your pop out and flyout forms.

I’d suggest checking out these two posts as they might shed further light on what’s happening here. 

Why Are Email Addresses Not Syncing into Klaviyo via Shopify Password Newsletter Form?

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Hope this could help!
Alex