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Contributor I
November 21, 2023
Solved

Segment delay making pop up forms useless

  • November 21, 2023
  • 3 replies
  • 172 views

So I’m trying to attach my pop up form to my welcome flow, but it takes 7 minutes or more for the segmentation to update, making the pop up form very inefficient.

How can I get my pop up form to trigger my welcome flow immediately?

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Best answer by ebusiness pros

@Ecom1212 you could set a custom property that’s specific to your intended trigger segment as part of the button on your optin form, then use that property as a “flow filter” to narrow the recipients of your welcome series the same way that it would be targeted if the flow was triggered by your segment!

3 replies

Bobi N.
Partner - Platinum
Champion & Partner
November 22, 2023

@Ecom1212 

It is always like this when it comes to segments.. if you want to be more urgent than make the form subscribe to a specific list that would be the trigger for your flow. List subscription will happen immediately while segments are not updated immediately but need some time..

Head Email Marketing Technician at Flowium
Ecom1212Author
Contributor I
November 22, 2023

@Ecom1212

It is always like this when it comes to segments.. if you want to be more urgent than make the form subscribe to a specific list that would be the trigger for your flow. List subscription will happen immediately while segments are not updated immediately but need some time..

But then I run into the issue of my Welcome Flow only accepting one trigger (the currently segment that is super delayed)… Do I have to literally create a different flow only for this?

ebusiness pros
Partner - Platinum
2025 Champion
November 22, 2023

@Ecom1212 you could set a custom property that’s specific to your intended trigger segment as part of the button on your optin form, then use that property as a “flow filter” to narrow the recipients of your welcome series the same way that it would be targeted if the flow was triggered by your segment!

Klaviyo Champion + ATX Klaviyo Meetup host | Client Strategy Director at ebusiness pros - a lifecycle marketing agency based in Austin