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dberonio22
Contributor III
Contributor III
October 22, 2024
Solved

Segment Issue

  • October 22, 2024
  • 1 reply
  • 58 views

Hi everyone,

 

I created two segments based on 30-day engagement, but I noticed something odd. One of the segments labeled “30 days engaged” has 2 subscribers, which I had built in the first week of Oct, whilst the other I built using the same criteria last week has 0 subscribers. Can someone please help me understand why there might be a difference between the two. Thank you so mcuh! 

 

 

    This topic has been closed for replies.
    Best answer by Bobi N.

    @dberonio22 

    Probably the old segment is just not updated with the right numbers… sometimes you need to update the segment just open the definitions and click save so it checks again and then will show same as the new segment i guess..

    1 reply

    Bobi N.
    Partner - Platinum
    Bobi N.Answer
    Champion & Partner
    October 22, 2024

    @dberonio22 

    Probably the old segment is just not updated with the right numbers… sometimes you need to update the segment just open the definitions and click save so it checks again and then will show same as the new segment i guess..

    Head Email Marketing Technician at Flowium