Solved

Segments have vanished without deleted them

Forum|Forum|2 years ago
August 1, 2023
2 replies
228 views

+6

Nico01
Partner - Silver
11 replies

Hey,

I noticed that a lot of the segments I created for a client account are gone without knowing why.

Nobody touched anything, they just vanished.

Could you help me figured out how this happened and how to get them back?

Thanks a lot!

Best answer by Jessica eCommerce Badassery

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

+20

Jessica eCommerce Badassery
Partner
116 replies
Answer
Forum|Forum|2 years ago
August 1, 2023

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

eCommerce + Email Marketing Strategist | eCommerceBadassery.com

+6

Nico01
Author
Partner - Silver
11 replies
Forum|Forum|2 years ago
August 1, 2023

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

Hey Jessica,

Yes there were there. I totaly forgot the “inactive segments section” and I was also freaked out 😉.

Thanks for your help anyway.

Nicolas Galera-Giron | e-Commerce & Klaviyo Expert | https://supergrowth.co

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