Segments have vanished without deleted them

Forum|Forum|3 years ago
August 1, 2023
2 replies
360 views

Hey,

I noticed that a lot of the segments I created for a client account are gone without knowing why.

Nobody touched anything, they just vanished.

Could you help me figured out how this happened and how to get them back?

Thanks a lot!

This topic has been closed for replies.

Best answer by Jessica eCommerce Badassery

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

Jessica eCommerce BadasseryAnswer

Partner

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

eCommerce + Email Marketing Strategist | eCommerceBadassery.com

Nico01Author

Partner - Silver

@Nico01 Have you checked under inactive segments? If you don’t use them for awhile, they will go inactive. There’s a button across the top of the lists and segments page.

Starred segments won’t go inactive

Hey Jessica,

Yes there were there. I totaly forgot the “inactive segments section” and I was also freaked out 😉.

Thanks for your help anyway.

Nicolas Galera-Giron | e-Commerce & Klaviyo Expert | https://supergrowth.co

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials