Solved

Segments not populating automatically

Forum|Forum|1 year ago
August 30, 2024
1 reply
114 views

+5

B B
Active Contributor IV
30 replies

Hi,

My segment isn’t populating automatically. The definition is correct; when I click on ‘update segment’, it pulls in the correct profiles.

Why isn’t it doing this automatically?

Thanks,

BB

Best answer by kaila.lawrence

@B B Can you unpack that a little more for me? How long are you waiting between refreshes? Depending on how many and which type of conditions there are and what integrations they rely on, segment updates can take anywhere from a few minutes to up to 24 hours with relative time conditions.

Also, if you’re waiting on the segment page, you won’t see the updates in real time unless you refresh the the page.

+31

kaila.lawrence
Community Manager
498 replies
Answer
Forum|Forum|1 year ago
September 3, 2024

@B B Can you unpack that a little more for me? How long are you waiting between refreshes? Depending on how many and which type of conditions there are and what integrations they rely on, segment updates can take anywhere from a few minutes to up to 24 hours with relative time conditions.

Also, if you’re waiting on the segment page, you won’t see the updates in real time unless you refresh the the page.

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