Sender Name

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Hi there, even though I have changed the sender name in my emails, whenever Klaviyo sends an email, it still displays my complete email domain as the sender name. What could I be doing wrong?

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Taylor TarpleyAnswer

Community Manager

Hi @andreauribem,

Welcome to the Community!

Have you followed our directions on our documentation on how to set up the sender name in your Organization section of your Account settings?

Do you mind sharing a screenshot of what your sender name is and what you see displaying in the email you receive?

Thanks for participating in the Community!

-Taylor