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Contributor I
February 13, 2024
Solved

Sender Name

  • February 13, 2024
  • 1 reply
  • 87 views

Hi there, even though I have changed the sender name in my emails, whenever Klaviyo sends an email, it still displays my complete email domain as the sender name. What could I be doing wrong?

 

 

 

 

 

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @andreauribem

     

    Welcome to the Community! 

     

    Have you followed our directions on our documentation on how to set up the sender name in your Organization section of your Account settings?

     

    Do you mind sharing a screenshot of what your sender name is and what you see displaying in the email you receive? 

     

    Thanks for participating in the Community! 

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    February 14, 2024

    Hi @andreauribem

     

    Welcome to the Community! 

     

    Have you followed our directions on our documentation on how to set up the sender name in your Organization section of your Account settings?

     

    Do you mind sharing a screenshot of what your sender name is and what you see displaying in the email you receive? 

     

    Thanks for participating in the Community! 

    -Taylor