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Sender Name

  • February 13, 2024
  • 1 reply
  • 76 views

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Hi there, even though I have changed the sender name in my emails, whenever Klaviyo sends an email, it still displays my complete email domain as the sender name. What could I be doing wrong?

 

 

 

 

 

Best answer by Taylor Tarpley

Hi @andreauribem

 

Welcome to the Community! 

 

Have you followed our directions on our documentation on how to set up the sender name in your Organization section of your Account settings?

 

Do you mind sharing a screenshot of what your sender name is and what you see displaying in the email you receive? 

 

Thanks for participating in the Community! 

-Taylor 

1 reply

Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • February 14, 2024

Hi @andreauribem

 

Welcome to the Community! 

 

Have you followed our directions on our documentation on how to set up the sender name in your Organization section of your Account settings?

 

Do you mind sharing a screenshot of what your sender name is and what you see displaying in the email you receive? 

 

Thanks for participating in the Community! 

-Taylor