Sending multiple email reminder using Klaviyo

@miraclet hey, thanks for a great question! I’d be happy to share an outline of a plan I’d put together in this situation.

Firstly, you need to integrate Shipstation with Klaviyo. You can find the information on this integration HERE. Just follow the steps!

Once that’s done, you’ll be able to create a metric triggered flow. You will see the Shipstation metrics as in the screenshot below.

Further to this, you’ll need to create a custom property with the information you needed to call into your email (the “order tag” property, with the value being the actual order tag). The API should be able to pull this in as an add-on to the out-of-the-box integration.

From there, once you have the metric live, and the property updated, you can create a flow filter that says “Properties About Someone → order_tag is not empty”. This will filter in only the people with the correct property.

You can then also call in the custom property via the callbacks in the template as well, if you need to customize your emails further, as well as the first_name property, etc.

Let me know if this helped - happy to chat further!