+2Hey! I’ve had a full page sign-up form integrated for around 1 month now and the for is in my Instagram bio. The form worked fine until a couple of days ago and now it redirects people to a 404 error page on my website.
The only thing I have changed is that my website was locked and I have recently unlocked it, I can’t think of any other changes that have been made which could affect the use of the form.
Please help!
Best answer by Taylor Tarpley
Hi
Welcome to the Community, happy to help!
Was this full page signup form and early access page to your website that has since been taken down since you’ve unlocked your site? For instance, if you had the full page form’s targeting behavior set to : Only display on a URL containing _____(your locked page URL) that could be the reason you’re seeing a 404 as the page doesn't exist anymore.
Thanks for participating in the Community!
-Taylor
+60Hi
Welcome to the Community, happy to help!
Was this full page signup form and early access page to your website that has since been taken down since you’ve unlocked your site? For instance, if you had the full page form’s targeting behavior set to : Only display on a URL containing _____(your locked page URL) that could be the reason you’re seeing a 404 as the page doesn't exist anymore.
Thanks for participating in the Community!
-Taylor
+2Hey, I did create it while the site was locked so that might have been the issue. I’ve managed to make the link work now thought.
Thanks for your help!
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