sign-up form multiple time submit in same email but email not show in multiple times for the list why

Hey @Adnan564, Klaviyo actually prevents duplicate email addresses from being added to the same list multiple times. This is to ensure data accuracy and avoid sending emails to the same person repeatedly.

Here's what's likely happening:

• Multiple Submissions: While the form might allow multiple submissions with the same email, Klaviyo only adds the email address once to the list.

Possible Solutions:

1. Track Unique Signups: If you need to track the number of times a specific email address submits the form (even though it's added only once), consider these options:

   • Custom Properties: Assign a unique identifier (e.g., timestamp) to each form submission using Klaviyo's custom properties. This lets you track the number of submissions per email address.
   • Form Behavior: Modify your form behavior to trigger an event (e.g., "Form Submitted - Multiple Times") when a duplicate submission occurs. This allows you to segment or analyze these users further.

Remember: Klaviyo's default behavior is to prevent duplicate email addresses, ensuring clean data and avoiding bombarding users with multiple emails.