+1Hello,
I am manually testing WooCommerce Coupons for a winback flow. When I try to send out a test email, it says there are no uploaded coupons remaining, however I can see in the Coupons section I still have 10/11 available coupons.
Can anyone advise?
Thanks.
Best answer by Taylor Tarpley
Hi there
Happy to help!
Have you ensured that the Coupon name in Klaviyo is exactly matching the coupon you’ve set up in Woo? This can cause issues if there is a mismatch and Klaviyo would interpret that the coupon doesn’t exist. If it is incorrectly matched, once you update the name correctly in Klaviyo it should resolve the issue.
Thanks for participating in the Community!
-Taylor
+60Hi there
Happy to help!
Have you ensured that the Coupon name in Klaviyo is exactly matching the coupon you’ve set up in Woo? This can cause issues if there is a mismatch and Klaviyo would interpret that the coupon doesn’t exist. If it is incorrectly matched, once you update the name correctly in Klaviyo it should resolve the issue.
Thanks for participating in the Community!
-Taylor
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