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Contributor I
May 7, 2025
Solved

Smart Sending Campaigns

  • May 7, 2025
  • 2 replies
  • 104 views

If two campaigns for two different sets of segments are being scheduled for the same time, with Smart Sending enabled on both, would there be a chance that someone (who may fall under both segments) receives both of those emails?

Best answer by annasophiefc

Hi ​@ahinboxstars14 

Thank you for posting in the Community!

When sending multiple campaigns to audiences that could include duplicates I usually schedule one of them a minute or two later just to make sure, we are not double sending. I hope this helps!

 

 

2 replies

annasophiefc
Partner - Platinum
2025 Champion
May 8, 2025

Hi ​@ahinboxstars14 

Thank you for posting in the Community!

When sending multiple campaigns to audiences that could include duplicates I usually schedule one of them a minute or two later just to make sure, we are not double sending. I hope this helps!

 

 

Champion & Klaviyo Partner based in Aarhus, Denmark. It is all about communicating the right message to the right people at the right time!
rqcha
Expert Problem Solver I
2025 Champion
May 9, 2025

Hi ​@ahinboxstars14! Thanks for posting. What I do whenever I am sending campaigns to 2 different segments (with or without Smart Send), I always just have one campaign send to segment A and exclude segment B, and vice versa. This way there’s no risk of overlap! 

Raquel Caticha 🌱 Marketing elf with design opinions at Hazel Village 🌰