Spamming emails despite conditions on time

Forum|Forum|3 years ago
March 4, 2023
1 reply
66 views

So I have an abandon cart flow and I have something in my cart. It is set to wait a certain amount of time before emailing but it just spams me… Like email every hour repeatedly, how do I stop it from spamming my customers :S

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Best answer by Omar

Hi @scott taylor,

Can you share a screenshot of your flow?

Can you also check if you disabled your ecommerce platform abandoned cart configuration (i.e. in Shopify).

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

OmarAnswer

2025 Champion

Hi @scott taylor,

Can you share a screenshot of your flow?

Can you also check if you disabled your ecommerce platform abandoned cart configuration (i.e. in Shopify).

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

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