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Spamming emails despite conditions on time

  • March 4, 2023
  • 1 reply
  • 41 views

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So I have an abandon cart flow and I have something in my cart. It is set to wait a certain amount of time before emailing but it just spams me… Like email every hour repeatedly, how do I stop it from spamming my customers :S

Best answer by Omar

Hi @scott taylor,

Can you share a screenshot of your flow?

Can you also check if you disabled your ecommerce platform abandoned cart configuration (i.e. in Shopify).

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

1 reply

Omar
Partner - Platinum
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  • 2025 Champion
  • 495 replies
  • Answer
  • March 4, 2023

Hi @scott taylor,

Can you share a screenshot of your flow?

Can you also check if you disabled your ecommerce platform abandoned cart configuration (i.e. in Shopify).

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO