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Contributor I
Nov 12, 2023 6:22 AM UTC
Solved

Star Ratings not showing on product page

Hi there,

I’m using the theme “Taste” and have added Klaviyo reviews to our product pages. Both the Star Rating and the Feature Reviews section.

 

I have one test review in the account and when I’m in “Customise theme” the star rating comes through and so does the featured review; however when I go to my live site after I've published the changes there are no reviews.

 

I’ve checked all my settings and have checked multiple forums for help but no luck so far!

 

Thanks

    This topic has been closed for replies.
    Brian Turcotte
    Klaviyo Alum
    Jan 24, 2024 4:41 AM UTC

    Hi @tokioofficial!

    My apologies for the delay here!

    We have released new reviews customization abilities that will resolve this issue, here:

    Best,

    Brian

    2 replies

    Brian Turcotte
    Klaviyo Alum
    Nov 13, 2023 10:40 PM UTC

    Hi @tokioofficial!

    I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

    Best,

    Brian

    Brian Turcotte
    Klaviyo Alum
    Jan 24, 2024 4:41 AM UTC

    Hi @tokioofficial!

    My apologies for the delay here!

    We have released new reviews customization abilities that will resolve this issue, here:

    Best,

    Brian