Skip to main content
Problem Solver I
November 15, 2023

Subscribe Profile Response Response 1

  • November 15, 2023
  • 2 replies
  • 41 views

Hi, 

Got the Subscribe Profile working with the response of 1 but I saw on Klaviyo Subscribe List the created profile does not appearing.? Any Ideas?

    This topic has been closed for replies.

    2 replies

    stephen.trumble
    Klaviyo Alum
    November 15, 2023

    Hey @Edmar Cruz 

    Welcome to the community and congrats on your first post! Happy to help figure out how to add profiles to your list.

    I have a couple of questions for clarification.

    1. How are your subscribed profiles being added to to Klaviyo, via a signup form, CSV upload or a custom API? 
    2. When you look at the profile, does it show that it was added to any of your lists, or was it just added as a profile without marketing consent?
    3. Do you have double opt-in turned on?

    With a bit more info we can troubleshoot why the profiles aren’t being added to your list.

    -Stephen
    Problem Solver I
    November 15, 2023

    Hi Stephen,

    Using the Subscribe Profile API, The response of the API was just 1. So I dont know why is not adding on our list