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Contributor I
April 4, 2023
Solved

Text Box not working

I cloned a campaign, and the top Text box was un-editable.  I deleted the Box and created a new Text Box and when I type in the text box on the left, nothing shows up.  I deleted again and created another New Text Box, and it still isn’t showing the Text I type.

I really don’t want to spend another 40 minutes recreating this email blast.  It the text box have a new bug?  Can you please fix it or give me the magic solution to fixing this issue?

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    stephen.trumble
    Klaviyo Alum
    April 4, 2023

    Hey @CybermanInc 

    Thank you so much for reaching out.

    Our product engineers were made aware of this issue early today and were able to implement a solution that should have resolved this problem. If you are still having trouble editing in a text block please reach back out here so I can roll it up to our product team for help!

    Thanks again for being part of the community!

    -Stephen

    1 reply

    stephen.trumble
    Klaviyo Alum
    April 4, 2023

    Hey @CybermanInc 

    Thank you so much for reaching out.

    Our product engineers were made aware of this issue early today and were able to implement a solution that should have resolved this problem. If you are still having trouble editing in a text block please reach back out here so I can roll it up to our product team for help!

    Thanks again for being part of the community!

    -Stephen