Contributor I

Solved

There is no domain configuration in my Klaviyo setting in shopify

Forum|Forum|2 years ago
May 21, 2024
2 replies
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Since all emails sent from Klavyio in my shopify site are bounced I found this interesting article https://www.duocircle.com/email-security/learning-to-set-up-spf-dkim-and-dmarc-for-klaviyo - but I cannot do anything since there is no Domain tab in my settings in Klaviyo.

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Best answer by retention

Hi @Sus, welcome to the community.

If you are talking about Branded Sending Domain, you can find that in the “Email” tab here:

Also, here’s a few more related documentation around sending domains and the new sender requirements from Google/Yahoo might be helpful:

Hope that helps!

retentionAnswer

2025 Champion

Hi @Sus, welcome to the community.

If you are talking about Branded Sending Domain, you can find that in the “Email” tab here:

Also, here’s a few more related documentation around sending domains and the new sender requirements from Google/Yahoo might be helpful:

Hope that helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

SusAuthor

Contributor I

Thanks a lot for your help.
I set up the sending domain and I just tested with my gmail account and finally was not bounced.

You were really of a great help!