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Contributor I
September 30, 2026

Tracking clicks for an external tool in Klaviyo campaigns

  • September 30, 2026
  • 1 reply
  • 13 views

Hi everyone, I’m preparing an email campaign that includes a link to an external tool called Delta Executor PC. I want to track clicks properly without causing any issues with the destination page. 
Has anyone tested Klaviyo tracking with links to external tools or similar websites? I’m mainly concerned about UTMs being added correctly and keeping the destination URL working. Would it be better to test the campaign with tracking enabled and disabled first? Any tips for checking the click data against Google Analytics would be really helpful.

1 reply

Nick
Problem Solver IV
Problem Solver IV
September 30, 2026

I think that will be a question to your analytics tool rather than a question regarding klaviyo. The click tracking within klaviyo solely depends on what is happening while people interact with your emails. And here it doesn’t make a difference if you link to an url in your shop or to an extern url. If someone clicks something in your email the click will be registered and utm parameter will be added (if enabled). 

Obviously when you link to an external site that you don’t have Google Analytics access to you won’t see any data in your own Google Analytics account. So you will only see the clicks on that email to that external url in the link activity tab.