Tracking still shows on developer tools when I've disabled it

Forum|Forum|1 year ago
September 26, 2024
1 reply
67 views

I’ve turned off onsite tracking so that it doesn’t slow down my site but in developer tools, I can still see klaviyo tracking. If I turn off the app in shopify, the tracking doesn’t appear at all. So, clearly, there is something inside the app that is still tracking after I’ve turned off onsite tracking.

Does anyone know how to fix this?

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Best answer by Taylor Tarpley

Hi there @Atlantic Animals,

Do you mind clarifying where you see klaviyo still tracking?

Additionally, have you taken the steps mentioned here to toggle onsite tracking off? This should be the only step you need to take!

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi there @Atlantic Animals,

Do you mind clarifying where you see klaviyo still tracking?

Additionally, have you taken the steps mentioned here to toggle onsite tracking off? This should be the only step you need to take!

Thanks for participating in the Community!

-Taylor

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