Trying to add integration "Facebook Advertising"

Forum|Forum|2 years ago
October 5, 2023
1 reply
101 views

Hi,

I’m trying to add the Facebook Advertising integration, but without luck.

I’m clicking on the “Connect to Facebook Advertising”-button. Next step is to login to my Facebook account. I enter all my details and press ‘login’.
Right after that i’m met with this view:

I have tried to wait for a few minutes - nothing happens.
I have tried to switch browser - nothing happens, same result.

Has anyone encountered this issue before - and what is the solution? :)

This topic has been closed for replies.

Best answer by Brian Turcotte

Hi @MartinDemant!

My colleague Jessie wrote a collection of articles about the Facebook ads integration here, that you might find helpful:

Can you confirm that you have admin permissions before integrating? If you are working with an agency or if you have multiple people working on your advertising account, only Facebook users with admin permissions will be able to manage lead ads and custom audiences.

Best,

Brian

Brian TurcotteAnswer

Klaviyo Alum

Hi @MartinDemant!

My colleague Jessie wrote a collection of articles about the Facebook ads integration here, that you might find helpful:

Can you confirm that you have admin permissions before integrating? If you are working with an agency or if you have multiple people working on your advertising account, only Facebook users with admin permissions will be able to manage lead ads and custom audiences.

Best,

Brian

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