Contributor I

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Trying to add Klaviyo to my WP subscribe form on my homepage

Forum|Forum|5 years ago
June 21, 2021
15 replies
939 views

Hi everyone (First time posting)

I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (Wordpress site) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp.

I have deactivated Mailchimp but they still aren't reaching Klayvio-

Can anyone help me please? Do I ned to connect the form? if so HOW?

Thank you

This topic has been closed for replies.

Best answer by David To

Hello @Homeofthemall,

Welcome to Klaviyo and thanks for being a member of the Klaviyo Community!

From your details, it sounds like you may not have adjusted the redirect for this signup from on your homepage to be adding users to a Klaviyo list. You can find instructions on how to set up this redirect from the How to Redirect Existing Signup Forms to Klaviyo article.

Alternatively, you can also replace this signup form with a Klaviyo built one that would already give you the capability to link it to a Klaviyo list. You can learn more about using and building a Klaviyo signup form from the following articles:

I hope this helps!

David

Show previous replies

mikesmith557

Contributor I

It sounds like you might need to connect your subscription form to Klaviyo manually. Here’s a step-by-step guide to help you resolve this issue:

Check Klaviyo Integration:
- Ensure that Klaviyo is properly integrated with your WooCommerce store. Go to your Klaviyo account, and check the integrations section to verify that WooCommerce is connected.
Form Integration:
- If you’re using a WordPress plugin for your subscription form, make sure that it is configured to use Klaviyo. You might need to adjust the plugin settings or add Klaviyo-specific settings to the form.
Manually Connect the Form:
- Install a Klaviyo Plugin: There are plugins available for WordPress that can help integrate Klaviyo with your subscription forms. One popular option is the Klaviyo for WooCommerce plugin.
- Configure the Plugin: After installing the plugin, go to its settings and ensure that it’s connected to your Klaviyo account. Set up the plugin to use your Klaviyo lists or segments for subscriptions.
Update Subscription Form Settings:
- If you have custom subscription forms, you might need to manually update the form’s action URL or API settings to point to Klaviyo’s endpoint. Check Klaviyo’s documentation for details on integrating with custom forms.
Test the Form:
- After configuring the form, perform a test subscription to ensure that new subscribers are correctly being sent to Klaviyo.
Clear Cache:
- Sometimes changes don’t take effect immediately due to caching. Clear your site’s cache and browser cache to ensure that you’re seeing the latest updates.

If you’re still having trouble, you might want to consult Klaviyo’s support or a WordPress developer to help with the integration.

A

Aujla

Problem Solver I

Hi everyone (First time posting)

I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (Wordpress site) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp.

I have deactivated Mailchimp but they still aren't reaching Klayvio-

Can anyone help me please? Do I ned to connect the turin luggage storage? if so HOW?

Thank you

After deactivating Mailchimp, did you clear the cache on your website to ensure that the change took effect?

mikesmith557

Contributor I

Hi everyone (First time posting)

I have connected Klaviyo to my WooCommerce and I think its working ok- However I have a “subscribe” box on my homepage (dentist no deposit) and its not pulling through new subscribers to my klaviyo its still sending them to Mailchimp.

I have deactivated Mailchimp but they still aren't reaching Klayvio-

Can anyone help me please? Do I ned to connect the form? if so HOW?

Thank you

Hey, If you're using a form plugin in WordPress to create your subscription box, make sure that the plugin is set up to send new subscribers' data to Klaviyo. This typically involves specifying the Klaviyo list or audience where the data should be sent.

Regard,

It sounds like you might need to connect your subscription form to Klaviyo manually. Here’s a step-by-step guide to help you resolve this issue:

Check Klaviyo Integration:
- Ensure that Klaviyo is properly integrated with your WooCommerce store. Go to your Klaviyo account, and check the integrations section to verify that WooCommerce is connected.
Form Integration:
- If you’re using a WordPress plugin for your subscription form, make sure that it is configured to use Klaviyo. You might need to adjust the plugin settings or add Klaviyo-specific settings to the form.
Manually Connect the Form:
- Install a Klaviyo Plugin: There are plugins available for WordPress that can help integrate Klaviyo with your subscription forms. One popular option is the Klaviyo for WooCommerce plugin.
- Configure the Plugin: After installing the plugin, go to its settings and ensure that it’s connected to your Klaviyo account. Set up the plugin to use your Klaviyo lists or segments for subscriptions.
Update Subscription Form Settings:
- If you have custom subscription forms, you might need to manually update the form’s action URL or API settings to point to Klaviyo’s endpoint. Check Klaviyo’s documentation for details on integrating with custom forms.
Test the Form:
- After configuring the form, perform a test subscription to ensure that new subscribers are correctly being sent to Klaviyo.
Clear Cache:
- Sometimes changes don’t take effect immediately due to caching. Clear your site’s cache and browser cache to ensure that you’re seeing the latest updates.

If you’re still having trouble, you might want to consult Klaviyo’s support or a WordPress developer to help with the integration.

V

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