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Contributor III
November 7, 2023
Solved

Unable to create a segment

  • November 7, 2023
  • 1 reply
  • 193 views

I’m unable to create a new segment on a client’s account, is there any ongoing issue? also do we have any page that provides updates regarding any ongoing system issues?

    This topic has been closed for replies.
    Best answer by ebusiness pros

    Hi @Leboy83, welcome to the community!

     

    Here’s the Status page where you can check to see if there’s any known issue happening with Klaviyo. https://status.klaviyo.com/

     

    Right now, all is fully operational. I’d encourage you to use Chrome if you’re not already - that’s the browser Klaviyo works best in. Otherwise, try logging out and logging back in. Depending on the length of your session, you might be experiencing that issue because you’re about to be automatically logged out of Klaviyo.  I’ve had this happen before when scheduling campaign emails. 

     

    Warmly,

    Gabrielle

     

    Klaviyo Champion & Marketing Lead at ebusiness pros

    1 reply

    ebusiness pros
    Partner - Platinum
    2025 Champion
    November 7, 2023

    Hi @Leboy83, welcome to the community!

     

    Here’s the Status page where you can check to see if there’s any known issue happening with Klaviyo. https://status.klaviyo.com/

     

    Right now, all is fully operational. I’d encourage you to use Chrome if you’re not already - that’s the browser Klaviyo works best in. Otherwise, try logging out and logging back in. Depending on the length of your session, you might be experiencing that issue because you’re about to be automatically logged out of Klaviyo.  I’ve had this happen before when scheduling campaign emails. 

     

    Warmly,

    Gabrielle

     

    Klaviyo Champion & Marketing Lead at ebusiness pros

    Klaviyo Champion + ATX Klaviyo Meetup host | Client Strategy Director at ebusiness pros - a lifecycle marketing agency based in Austin