In lieu of this crazy rate hike by Klaviyo, I was wondering if someone could answer a question on Suppressed Profiles:Can a Suppressed profile still receive an email from a Flow, i.e., Account based E-Mails or reminders?

J

jmacman

Problem Solver II

Solved

Understanding Suppressed Profiles

4 replies
165 views

In lieu of this crazy rate hike by Klaviyo, I was wondering if someone could answer a question on Suppressed Profiles:

Can a Suppressed profile still receive an email from a Flow, i.e., Account based E-Mails or reminders?

Segmentation & audience

This topic has been closed for replies.

MichalSofiaAnswer

2025 Champion

@jmacman

You can create a segment or a list of all the profiles you want to suppress and then go to “settings” - “other” - “profile maintenance” and then under “remove profiles” you can delete profiles in bulk.

Shalom, Michal

J

jmacmanAuthor

Problem Solver II

No worries...I was able to get the answer. Can someone please help me figure out a good way to suppress my entire profile list. I want to keep my profiles in the CDP, but I’ll be using another E-mail delivery service.

MichalSofiaAnswer

2025 Champion

@jmacman

You can create a segment or a list of all the profiles you want to suppress and then go to “settings” - “other” - “profile maintenance” and then under “remove profiles” you can delete profiles in bulk.

Shalom, Michal

J

jmacmanAuthor

Problem Solver II

@MichalSofia Will suppressed profiles still be synced to Facebook Audience?

MichalSofia

2025 Champion

@jmacman it will be synched but campaigns will not be deployed to suppressed customers.

Please note that there is a difference between “deleted” (which is why I outlined above) and “suppressed”

Shalom, Michal

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials