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Contributor I
April 13, 2024
Solved

Updating LIST property using update_property_link

  • April 13, 2024
  • 5 replies
  • 207 views

I am trying to add a value to a custom property, which should be a LIST.

Unfortunately, the list is overwritten by the value I entered in the link - instead of the value being appended to the list.

I have googled and searched this forum, finding some older posts about this - and no solution. Hopefully something has happened during the 2-3 years since last post about it :)

 

Is it in anyway possible to add a value to a property of type LIST when clicking a link in an email? I looked into the flow solution, using segments. But you can’t trigger a flow when a profile has been updated so … 

Any ideas?

    This topic has been closed for replies.
    Best answer by kaila.lawrence

    Ah, okay I understand now, @GitteOlrik! Unfortunately, updating a property through a link is only possible with a single value, not a list of values. 

     

    I have logged this feature request with the product team :) 

     

    5 replies

    kaila.lawrence
    Community Manager
    Community Manager
    April 15, 2024

    Hey there @GitteOlrik! Can you show me in screenshots what you’re trying to do? What’s the use-case here? 

    Contributor I
    April 16, 2024

    I have tried inserting 2 images - 1 showing the custom property as we would like it to be (a list) and 1 showing the link to click, to update the property.

    The link value is {% update_property_link ‘Interesse’ ‘Styrke’ ‘https://fitnessengros.dk/c/styrke’ %}

    Screenshot 1: https://fitnessengros.dk/screenshot-1.png

    Screenshot 2: https://fitnessengros.dk/screenshot-2.png

    kaila.lawrence
    Community Manager
    Community Manager
    April 17, 2024

    Ah, okay I understand now, @GitteOlrik! Unfortunately, updating a property through a link is only possible with a single value, not a list of values. 

     

    I have logged this feature request with the product team :) 

     

    Contributor I
    May 21, 2024

    Any news on this?

    kaila.lawrence
    Community Manager
    Community Manager
    May 22, 2024

    Not yet! When there is, I’ll let you know. :)