+2Hi,
I have set up my sending domain in klaviyo, i’ve also completed all the steps in shopify. Klaviyo is saying my sending domain is active. Yet i still get the notification to update my sending email. When i try to add my new sending domain in the sender email box its telling me to Enter a valid email address. I have spent hours watching videos and all the posts on klavyio, but nothing is working.
Best answer by wildpinenco
Thank you I finally got it to work about 20 mins before you messaged me.
+22
I will try my best to assist.
Can you please share what you are adding as the sending email? It should be in the following format: name@yourdomain.com
Looking forward to your response!
Thanks,
Alex :)
+22Glad it worked!
If you need anything else, we are here to assist.
Much success,
Alexandra :)
+60Hi
Do you mind sharing your solution with us to help any other future Community member who is going through the same issue?
-Taylor
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