Updating segment when someone clicks a link

Question

Hi - I’m trying to add addresses to a segment when customers click a link. But when I test myself my email is not being added to the segment. I’m using the following: {% update_property_link 'segment_name' 'True' 'landing page url' %} I’m updating the two fields in blue with the name of my segment and the landing page I want to direct to after. When I send the test it directs to the landing page that I want but the segment I’ve created is not updating with my email. Does anyone have suggestions on how to fix?

Thank you!

David To · Accepted Answer

Hello @MJS23,Welcome to the Klaviyo Community!I think it would be helpful if you shared the segment definitions you were using.Also, both @smileyroxand @Dovhad a great discussion on this exact same topic which I’ve included below that could be helpful in reviewing:Are you also testing this through a live email send? Keep in mind that if this was through a preview email, Klaviyo would not recognize those properties and values needed to compile the segment.I hope this helps!David

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