Users email with typo in bounce list

Forum|Forum|3 years ago
August 21, 2022
2 replies
483 views

Hi!

Trying to clean up my suppressed email list - I see there are users invalid emails with typo, some who entered it while at checkout and proceeded to complete a purchase.

Under suppression list, these users appear either under ‘bounced’ or under ‘invalid email’.

I wanted to create a segment to gather them all so I can fix the typo in their email addresses, but I see no option to do so. Is there a suggestion on how to solve?

Thank you,

Hila

This topic has been closed for replies.

Best answer by Omar

@hilabe Not sure if this is allowed without a user requesting this. This is similar to adding a user to the list without their consent or own initiative. Even if it's a clear typo error you can't be certain this was done on purpose.

Omar Lovert

Polaris Growth

OmarAnswer

2025 Champion

@hilabe Not sure if this is allowed without a user requesting this. This is similar to adding a user to the list without their consent or own initiative. Even if it's a clear typo error you can't be certain this was done on purpose.

Omar Lovert

Polaris Growth

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

H

hilabeAuthor

Contributor I

Hi Omar,

Thank you for the response.

Is it possible to make a segment / list of these people? If not allowed to edit so at least to delete all at once..

Thanks,

Hila

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials