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Contributor I
TalTIU
Contributor I
Oct 7, 2024 5:50 AM UTC
Solved

Using Klaviyo Reviews and want to customize the name to not be "store" when replying to questions.

I activated the Q&A through Klaviyo’s Reviews for my Shopify site. When I answer a question a customer asks, the website shows “Store replied...” I want to change this so it looks more professional and put the business name.

    This topic has been closed for replies.
    chloe.strange
    chloe.strangeAnswer
    Community Manager
    Oct 28, 2024 1:22 PM UTC

    Hi @TalTIU, 

    Thanks for being a part of our community! I have shared this feedback with our product team, it is on their radar as a request. I will update this thread when I have an update!

    ~Chloe

    View in thread

    2 replies

    chloe.strange
    Community Manager
    chloe.strangeAnswer
    Community Manager
    Oct 28, 2024 1:22 PM UTC

    Hi @TalTIU, 

    Thanks for being a part of our community! I have shared this feedback with our product team, it is on their radar as a request. I will update this thread when I have an update!

    ~Chloe

    Contributor I
    TalTIUAuthor
    Contributor I
    Oct 28, 2024 1:23 PM UTC

    That would be great so it looks much more professional, thank you!

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