Using Klaviyo Reviews and want to customize the name to not be "store" when replying to questions.

Forum|Forum|1 year ago
October 7, 2024
2 replies
99 views

I activated the Q&A through Klaviyo’s Reviews for my Shopify site. When I answer a question a customer asks, the website shows “Store replied...” I want to change this so it looks more professional and put the business name.

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Best answer by chloe.strange

Hi @TalTIU,

Thanks for being a part of our community! I have shared this feedback with our product team, it is on their radar as a request. I will update this thread when I have an update!

~Chloe

chloe.strangeAnswer

Community Manager

Hi @TalTIU,

Thanks for being a part of our community! I have shared this feedback with our product team, it is on their radar as a request. I will update this thread when I have an update!

~Chloe

T

TalTIUAuthor

Contributor I

That would be great so it looks much more professional, thank you!

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