Warning Sign with links to email campaign

Question

Hello I just posted an email campaign and links to my website are showing up with a warning sign when I click on them from Outlook. Not happening with gmail!

It says this site has been reported as unsafe hosted by ctrk.klclick.dom

I understand this is for tracking links to my campaign through Klaviyo, but I have not had this issue in the past and it not a good warning especially for an ecommerce store.

The campaign has already gone out!

Why does this come up? I do have an SSL certificate for the website.

HELP!

Ragini

Triveda · Accepted Answer

Hi RB DigitalKlaviyo did manage to sort it out for me. I think the issue is browsers that block what they see as ad content. I was having an issue with emails sent to outlook email boxes and being blocked by Explorer when opening.Klaviyo has a new feature now to overcome this issue, I suggest contact them and see if you are eligible.I had done tests before sending but best to send a live campaign to yourself before sending it out to a large segment.Good Luck!

Will at Verve · Answer

Hi there Triveda,I have not yet come across this when setting up email campaigns for clients so therefore...I cannot answer this question for you however what I can do is send over a very useful forum that may help with your enquiry.Hopefully this helps answer your enquiry.Kind Regards,Will

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