Solved
Welcome Popup
We I go to my website the welcome popup is not showing, but I’ve checked everything and it should be. Does it just recognize that it’s me!?
Kylie WAnswer
Champion & Partner
January 9, 2024
Hi
Thank you for your question in the Klaviyo Community!
This is likely due to a setting in your Sign-Up Form. I’d recommend checking the following area - once in to Edit your form go to Targeting & Behaviour. Here you will be able to choose who this is displayed too and when, ie; ignore previous Klaviyo customer, don’t show after X days of being exited.
If you do want to see your form, I suggest using Incognito on your browser.
I hope this helps!
Kylie
Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com
