Skip to main content
Contributor I
Oct 19, 2022 9:01 AM UTC
Solved

What is Smart Sending window for push notification?

What is default Smart Sending window for push notification?

Can we manually change the window?

 

 

This topic has been closed for replies.
Taylor Tarpley
Community Manager
Oct 19, 2022 1:32 PM UTC

Hi there @Young, 

 

Welcome to the Community! Happy to help! 

 

So the smart sending period for your push notifications will followhe same smart sending window settings you have set for your campaigns and flows. You can discover what this window is in your account settings and manually change it to whatever you want. 

Thanks for participating in the Community!

-Taylor

2 replies

Taylor Tarpley
Community Manager
Community Manager
Oct 19, 2022 1:32 PM UTC

Hi there @Young, 

 

Welcome to the Community! Happy to help! 

 

So the smart sending period for your push notifications will followhe same smart sending window settings you have set for your campaigns and flows. You can discover what this window is in your account settings and manually change it to whatever you want. 

Thanks for participating in the Community!

-Taylor

markpiana
Klaviyo Employee
Klaviyo Employee
Jul 12, 2023 8:53 PM UTC

Hi @Young ,

In case you are still curious about push smart sending windows, you now can create a custom smart sending window for push that is distinct from email under your push notification settings. By default, the window is set to 24 hours. See our guide to understanding your push notification settings for more details.

 

Thanks,

Mark